Aberul Islam E.
Housekeeping Supervisor @Hotel Adlon Kempinski Berlin
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WORK HISTORY
Housekeeping Supervisor @Hotel Adlon Kempinski Berlin
DE
Daily Task Assignment among the floor supervisors, House Porters and the cleaning staffs- Investigate guest complaints and ensure proper remedy in place- Housekeeping materials stock management- Deals with Lost and Found requests- Quality Control- Employee Engagement- Employee Training- Assists and shadow Executive Housekeeper in various projects.
EDUCATION
School of Business South East University
Master of Business Administration (MBA), Human Resources
School of Business Eastern University (BD)
BBA, Marketing,HRM
ABOUT ABERUL ISLAM E.
I am a business graduate from Eastern University, Dhaka, Bangladesh.By profession, I am working as a Supervisor at Hotel Adlon Kempinski Berlin, a German based heritage and luxury hotel chain operating in 32 countries around the globe. Prior to my current assignment, I have worked with various reputed organizations namely The Ritz Carlton Berlin, Deutsche Bank Germany, Hello.de Berlin GmbH, A.P. Møller Maersk group and The Westin Dhaka in various Customer as and Peoples & Culture Centric roles. In addition to my professional commitment, I love to share my experience in the field of Microsoft Office and Behavioral skills Development. Along with my mother tongue Bengali I can speak fluently in English, Deutsch and Hindi. My area of expertise includes Quality Control, Customer Management, Recruitment, People Management, Performance Management, HR-Compliance, Compensation and Benifit Management, Training Need Analysis, and Competency-based Talent Management.Microsoft Office Package, SAP HCM, Opera Property Management System.
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