Emoke Szucs
Senior Marketing Specialist, Customer Engagement Marketing Europe @FedEx
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WORK HISTORY
Senior Marketing Specialist, Customer Engagement Marketing Europe @FedEx
Slough, GB
As a Senior Marketing Specialist at FedEx Europe my main responsibility was to engage customers by orchestrating and successfully executing go to market programs on the European Customer Engagement Marketing roadmap.• Delivered go-to-market programs across Europe, managing customer lifecycle engagement programs on the CES Roadmap. • Acted as the single point of contact for crisis communication executions, ensuring timely and accurate customer updates under high-pressure conditions.• As the email lead, executed the annual General Rate Increase project across 30+ European markets, coordinating multi-channel communications. • Aligned and standardized campaign execution processes through the integration of Salesforce Marketing Cloud, ensuring consistency and efficiency across markets.• Enhanced stakeholder alignment across functions through marketing technology integration, improving efficiency and customer engagement.
EDUCATION
Janos Kodolanyi University, Hungary
Bachelor's degree, International Relations
Sales and Turism Advanced Studies School
Turism - English Guide
ABOUT EMOKE SZUCS
Proactive and self-motivated marketing campaign manager with extensive experience in international and cross-cultural environments. Highly skilled in project management, with a strong ability to maintain focus, drive progress, and ensure high-quality delivery from start to finish. Known for strong crisis management and problem-solving abilities, with a clear focus on driving improvement and implementing effective processes. Confident communicator who builds strong relationships with stakeholders at all levels. Brings a generalist management style, a growth mindset, and a proven ability to thrive under pressure in fast-paced, high-stakes environments.
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