Emna Ouerfelli
Customer Success Operations Manager @Powell
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WORK HISTORY
Customer Success Operations Manager @Powell
Île-de-France, FR
Customer Marketing - Community Management - Churn reduction & customer re-engagement - CS team enablement & operational support- Digital CS: Automation & Scale
EDUCATION
EM Normandie Business School
Master's degree
EM Normandie Business School
Bachelor
ABOUT EMNA OUERFELLI
Instagram has 3 billion active users now And yet, most business owners and creators: → Don’t post at all → Post randomly with no strategy → Think it’s just for trends, influencers, or dancing videos That’s and opportunities left on the table. Instagram isn’t just a social platform anymore. It’s a business growth engine. Used right, it can open doors you didn’t even know existed. I’m proof. In under 12 months, I grew from 3K friends on a private account to 71K followers, 60M+ organic views, and a profitable personal brand, all while working a 9–6 job. If I could do it while busy, you can too. My growth wasn’t luck, and it didn’t happen overnight. I posted 300+ pieces of content in a single month. Not because anyone should post 10x a day (that’s wild), but because I wanted to learn the platform, track what works, and hack Instagram’s algorithms, so you don’t have to. I built systems, tracked performance, and mastered the attention game. Now I help solopreneurs and creators: → Grow their Instagram and personal brand strategically → Create organic content that attracts the right audience → Turn attention into conversions, and conversions into revenue If you want to grow your personal brand and business with Instagram… Follow me for weekly tips on content strategy, growth, and branding Or DM me, I’d love to chat about how I can help you Welcome to my profile, see you on the feed! 🤍
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