Emmrial Garlock

About Emmrial Garlock

Dedicated, energetic and results-driven Retail and Project Manager with over 16 years of…

Experience

1. Assistant Manager

   Pal's Sudden Service

   Aug 2025 — Present · Bristol, VA, US

   As an Assistant Manager of PAL\'s Sudden Service restaurant, I play a vital role in ensuring smooth operations and excellent customer service. Some typical responsibilities include:1. Staff Management: Overseeing restaurant staff, including hiring, training, and scheduling shifts. This ensures that all team members are well-prepared to deliver high-quality service.2. Customer Service: Ensuring that customers receive prompt and courteous service, addressing any complaints or issues that arise during their experience.3. Operational Oversight: Assisting the Owner and my peers in daily operations, such as inventory management, supply ordering, and maintaining cleanliness and organization within the restaurant.4. Financial Management: Monitoring financial transactions, helping with budgeting, and ensuring that the restaurant meets financial targets.5. Quality Control: Maintaining high standards of food quality and safety, ensuring compliance with health regulations, and overseeing food preparation procedures.6. Team Collaboration: Working closely with all back of house associates as well as frontline associates to coordinate service and enhance the overall experience for customers.As an Assistant Manager at PAL’s it’s important to possess strong leadership skills, excellent communication, and the ability to effectively handle pressure in a fast-paced environment. As Assistant Manager, I serve as a key point of contact between the associates, my peers, and the Owner, helping to foster a positive workplace culture.

Education

• East Tennessee State University

  Bachelor of Business Administration (B.B.A.)

  2005 — 2010

Skills

• Teamwork
• Loss Prevention
• Hiring
• Retail
• Driving Results
• Time Management
• Positivity
• Retail Sales
• Team Leadership
• Interviews
• Leadership Development
• Merchandising
• Budgets
• Shrinkage
• Leadership
• Retail Management
• Energetic Leader
• Oral & Written Communication Skills
• Customer Service
• Employee Training
• Work Ethic
• Following Up
• Training
• New Store Openings
• Visual Merchandising
• Planograms
• Hours
• Inventory Management
• Inventory Control
• Management
• Sales
• Recruiting
• Apparel
• Marketing
• Store Management
• Communication Skills
• Inventory
• Human Resources
• Schedules
• Delegation