Emmerson Anderson
Manager Payment Operations @ConnectWise
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WORK HISTORY
Manager Payment Operations @ConnectWise
US
Drive the execution of the Merchant Journey and Lifecycle through product development, merchant and industry research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch Translate operations strategy into detailed requirements for prototype construction and final product development by engineering teams Manage the Support Team and translate support analytics to product enhancements, improvements, and fixes Create operations strategy documents and processes that describe business cases, high-level use cases, technical requirements, revenue, and ROI Analyze Merchant data to develop upsell and cross-sell strategies, and define product objectives for effective marketing communications plans Liaise with relevant teams and cross functions to ensure merchant lifecycle management is seamless, i.e. Customer Success for activations, Finance for billing & collection, and TechOps for ticket resolution Collaborate closely with Tech, Production, Marketing, and Commercials teams on the development, QA, and release of products and features, and balance of resources to ensure success for the entire organization Ensure that the onboarded Merchant has completed the checklist required in operating the Rush eStore and/or Loyalty platform, including billing and payment details. Align with all department stakeholders to manage the Merchant’s lifecycle, from its go-to-market allocations all the way to its logistics set-up, broadcasting allocations, and payout settings; and ensure that all applicable inquiries are addressed through the merchant-facing department.
EDUCATION
The University of Texas at Arlington
Bachelor of Arts in Political Science, Political Science and Government
Amberton University
Master’s Business Administration, Business Administration
ABOUT EMMERSON ANDERSON
As a business financing professional with years of experience helping entrepreneurs succeed, I’m passionate about providing tailored funding solutions to help businesses thrive. At Bevo Coastal Investments, we understand that every business is unique, which is why we offer financing options designed to meet your specific needs and goals.Our Financing Solutions1. SBA Lending2. Lines of Credit3. Short-Term FinancingHow I Can HelpWhether you’re seeking long-term growth, flexible funding, or quick capital, I’m here to guide you every step of the way. From selecting the right financing option to navigating the application process, my goal is to make securing business funding seamless and stress-free.Take the Next Step: Choose the option that works best for you:Apply Directly: Visit our website to complete your funding request and receive a pre-approval decision in as little as 2–3 hours.Explore Our Services: Visit our website to learn more about our flexible funding solutions.Let’s work together to find the best funding solution for your business. Visit to get started today!
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