Emma Williams
Managing Director Fork Lift Instructor Health & Safety Trainer @Phoenix Training
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WORK HISTORY
Managing Director Fork Lift Instructor Health & Safety Trainer @Phoenix Training
GB
Organisation of a fork truck and MHE training ensuring compliance with health and safety legislation. Building the business and driving it forward to cater for all of our customer\'s requirements.Responsible for the day-to-day running of Phoenix Training which includes administration, customer service, accounts, sales and marketing, health and safety, training and human resources. Ensuring the delivery of quality training and customer service is a priority within the team.Review and amend health and safety policy and risk assessments as required.Ensuring the accrediting body (ITSSAR) standards are followed and disseminated throughout the team. Carrying out all ISO 9001:2015 internal auditing and completing management information reports and holding management review meetings.Over the past 25 years have developed and honed administration, customer service and training & development skills within this industry.Regularly attend Northamptonshire Health, Safety and Wellbeing Forum and the Northamptonshire Logistics Forum meetings.
EDUCATION
Bedford College
CACHE Level 2, Certificate in Understanding Mental First Aid & Mental Health Advocacy
Phoenix Health and Safety (UK) Ltd
NEBOSH Diploma , Health & Safety
Tresham College of Further & Higher Education
NCFE Level 2 Certificate in Equality & Diversity
Phoenix Training
Counterbalance Fork Lift Truck Certification
Tresham Institute
ILM Certificate in First Line Management
Phoenix Training
Reach Fork Lift Truck Certification
Tresham College
City & Guilds, NVQ Level 3 in Training & Development
Phoenix Training
ITSSAR Instructor Re-registration Course
Oracle Safety Associates Ltd
NEBOSH National General Certificate (Credit)
Tresham Institute
EDEXCEL Certificate in Management Studies (CMS)
Phoenix Training
ITSSAR registered Category 1 Instructor/Examiner
ABOUT EMMA WILLIAMS
Winning the Talent in Logistics Award for Material Handling Training Provider of the Year in 2017 was one of my proudest moments. Why? Because, as an organisation, we were recognised by our peers and customers for providing outstanding services.What does this mean for you? I listen to our customers and supply the type of training that they want in the industrial sector. Whether that be:• Forklift• Manual handling• Vehicle banksman• Overhead gantry crane• Health and safety• Risk assessment• MEWP• Bespoke coursesI have worked in the training and development industry for over 30 years and specifically with Phoenix Training for over 20 years.My current role involves the overseeing of the day-to-day operation and organisation of a forklift and mechanical handling equipment training company and developing and growing the business whilst keeping up to date with changes in health and safety legislation.I ensure the business meets and exceeds the standards required to maintain ITSSAR accreditation and have also successfully taken the organisation through the RTITB accreditation process.As a qualified forklift instructor any enquiries are dealt with promptly as I have the knowledge at my fingertips.I do conduct fork truck, manual handling and bespoke training courses on a regular basis to fulfil customer requirements. I am approved to deliver IOSH Managing and Working Safely courses. I completed delivering my first course in February 2016 and have since delivered over 50 courses.I employ a skilled, experienced, friendly and professional group of instructors who provide the highest standards of training and consistently meet and exceed customer expectations.I would welcome a conversation regarding any advice of guidance that you may require. My telephone number is 01933 or alternatively DM me on LinkedIn.I look forward to speaking with you.
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