Emma van Goor
Advertising Management Student at Michigan State University | Minor in Business
- Role
- Strategic Support Associate at Jackson
- Location
- Ada, MI, US
- LinkedIn followers
- 500 followers
Experience
Strategic Support Associate
Aug 2024 — Present
Promoted to triage 40+ daily calls and guided customers through death benefit claims with consistent support-Collaborated with cross-functional teams to resolve complex inquiries, reducing claim processing times-Entered and maintained 100+ customer records weekly with precision, supporting timely and accurate processing-Proactively learned 3 insurance applications and systems, adapting to new responsibilities within a dynamic role
Education
Michigan State University
Advertising Management
Michigan State University
Bachelor's degree, Advertising Management
Michigan State University College of Communication Arts and Sciences
Advertising
Grand Rapids Christian High School
High School Diploma
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