Emma Roddy

Customer Success at Outreach

Role
Senior Customer Success Manager at Outreach
Location
Seattle, WA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Emma Roddy

I am a highly motivated and results-driven marketing and advertising professional with a deep passion for delivering exceptional client service and strategic solutions. With extensive experience in data analysis, campaign execution, and building strong client relationships, I excel at understanding client needs, translating them into actionable plans, and ensuring the successful delivery of those plans.I thrive in dynamic environments, where attention to detail is paramount. I take pride in managing complex projects and challenges, handling the fine details so that clients and teams can focus on the bigger picture. My ability to think critically, problem-solve, and proactively address potential issues has allowed me to consistently exceed expectations and drive long-term client satisfaction.As a self-motivated individual, I am constantly seeking opportunities for growth and improvement. Whether it’s through analyzing campaign performance or fostering deeper connections with clients, I am committed to achieving the best possible outcomes and delivering value at every step. I am confident that my combination of strategic thinking, client-focused mindset, and executional expertise will allow me to make a meaningful impact in any role.

Experience

  1. Senior Customer Success Manager

    Outreach

    Jan 2025 — Present · Seattle, WA, US

Education

  • University of Portland

    Bachelor of Business Administration (B.B.A.), Marketing and Sustainability

    2009 — 2013

Skills

  • Time Management
  • Social Media
  • Client Development
  • Presentation Development
  • Social Media Marketing
  • Microsoft Excel
  • Microsoft
  • Integrated Marketing
  • Quantitative Research
  • Project Management
  • Highly Detail Oriented
  • Email Marketing
  • Organization
  • Proofreading
  • Microsoft Office
  • Account Management
  • Salesforce.com
  • Communication Issues
  • Advertising
  • Industry Analysis
  • Qualitative Research
  • Creative Problem Solving
  • Project Coordination
  • Blogging
  • Client Expectations Management
  • Wordpress
  • Digital Marketing
  • Market Research
  • Editing
  • Microsoft Word
  • Team Leadership
  • Report Writing
  • Learning Quickly
  • Client Focus
  • Teamwork
  • Team Management
  • Marketing Communications
  • Management

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Emma Roddy — Senior Customer Success Manager at Outreach in Seattle, WA, US | Unifers