Emma Redfern
Chief Human Resources Officer @Creditinfo Group
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WORK HISTORY
Chief Human Resources Officer @Creditinfo Group
Chief HR Officer – Creditinfo GroupJan 2024 – PresentGlobal HR lead for a fintech operating across 30+ markets in Europe and Africa. Partner to the Group CEO and Executive Team, responsible for People Strategy, Culture, Learning & Development, Talent, Reward, and People Operations.Key achievements to date:> Launched and embedded EmpowerME, a global performance & development programme.> Built and scaled CI Academy, a digital learning platform driving leadership, compliance and skills development.> Increased eNPS by 27 points in 12 months through engagement, recognition and DE & I initiatives (Women@Creditinfo, Let’s Talk).> Spearheaded organisational design changes across markets, securing internal and external talent.> Introduced a global recognition programme aligned to company values, including leadership awards and sales incentives.
EDUCATION
Leeds Beckett University
Msc, Psychology
University of Lincoln
BA HONS - CIPD, HRM Management
SKILLS
ABOUT EMMA REDFERN
Accomplished, driven and collaborative Human Resources leader with 15+ years’ in…
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