Emma Pinker
Customer Success Manager
- Role
- Customer Success Manager at Map Ranks
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
About Emma Pinker
I am a creative and results-driven digital marketing professional with a passion for…
Experience
Customer Success Manager
Aug 2025 — Present · San Diego, CA, US
Set up, manage and optimize Google Ads campaigns, perform weekly reviews, make recommendations and monitor budgets- Respond to customer inquiries via Salesmsg and email, manage Google Business Profiles, and conduct monthly performance check-ins with new clients- Troubleshot suspended or flagged Google Business Profiles, perform health checks, and ensure accurate keyword ranking assessments using SEO best practices- Utilize platforms like Airtable, Google Ads, Looker Studio, and Salesmsg to maintain customer data, submit support tickets, and ensure subscription accuracy.
Education
Hobart and William Smith Colleges
BA, Marketing and Communications with a concentration in media studies, BA, Dance Performance and Choreography
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