Emma Partridge
Lead Ux Strategist, Content Designer, Researcher @CGI
Signup · Get unlimited contacts
WORK HISTORY
Lead Ux Strategist, Content Designer, Researcher @CGI
London, GB
Lead UX & Research – OfstedLed UX and strategy for Ofsted’s “Write an Inspection Report” project, a flagship initiative to replace legacy system with a modern digital tool. Working within the Inspection Improvement Programme, I provided the vision, design direction, and research strategy for a service spanning multiple inspector workflows and policy needs. Key Achievements• Awarded a CGI Member Recognition Award (monetary) for initiative and leadership in moving the project forward from kick-off• Passed GDS Discovery Service Assessment, taking lead on preparation, accessibility and usability strategy, and setting a clear UX and research approach• Earned a Direct Award extension beyond the consultancy contract in recognition of impact and cross-team leadershipUX & Content Designer – GOV.UK Home OfficeLed UX and content strategy for the Modern Slavery Statement Registry, a GOV.UK service enabling businesses to publish their statements and drive transparency in supply chains. Working in a delivery-focused, agile environment, I provided strategic direction, service design input, and content leadership. This included aligning the project with GDS standards, preparing for service assessments, and guiding both online and offline communications. Key Achievements• Improved user engagement and accessibility for the Modern Slavery Statement Registry, streamlining interactions across online and offline channels.• Designed and launched a dynamic feature leveraging live data, enabling real-time interactions that increased user submissions and doubled completion rates (from 19% to 38%).• Digitised and strengthened the PIN-based authentication process: conducted risk analysis, developed strategies for secure implementation, and delivered a faster, more reliable service that eliminated missing applications.• Produced clear, accessible content aligned with GDS standards, improving inclusivity and overall service usability.
EDUCATION
Nottingham Trent University
BA Hons, Graphic Design
SKILLS
ABOUT EMMA PARTRIDGE
Currently Lead Content Designer & Researcher at Ofsted (CGI) Leading UX and content strategy for Ofsted’s “Write an Inspection Report” project, replacing a legacy MS Word process with a digital tool. Directing vision, design, and research across multiple inspector workflows and policy needs.Key Achievements so farAwarded a CGI Member Recognition Award (monetary) for early leadership and initiativePassed GDS Discovery Service Assessment, leading on preparation, accessibility and usability strategyEarned a Direct Award extension beyond consultancy contract for impact and cross-team leadership
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.