Chidiebere Ucheji

Retail Assistant @Primark

Gateshead, GB

Customer Service: Assisting customers in a friendly and helpful manner, answering inquiries, and providing information about products or services- Stock Management: Replenishing and organizing merchandise on shelves, monitoring inventory levels, and reporting discrepancies- Visual Merchandising: Maintaining appealing product displays, ensuring products are well-presented, and following merchandising guidelines- Store Cleanliness: Keeping the store clean and organized, including restocking bags, cleaning shelves, and ensuring a tidy shopping environment- Assisting with Promotions: Implementing sales promotions, discounts, or marketing campaigns as directed by management- Product Knowledge: Staying informed about products and services, being able to explain product features and benefits to customers- Handling Customer Concerns: Addressing and resolving customer complaints or concerns, and escalating issues to higher management if necessary- Team Collaboration: Working effectively with other team members, communicating efficiently, and contributing to a positive working environment- Adherence to Policies: Following company policies, procedures, and guidelines to ensure smooth store operations and compliance.

Teesside University

Master of Technology - MTech, Cybersecurity

Nnamdi Azikiwe University

Bachelor of Science - BS, Technical Education/Computer Science