Emmanuel Rajkumar

About Emmanuel Rajkumar

Proficient in Client Relations, Project Management, People Management, Business Operations, and Process Improvement that instigates the team’s success leading to organizational success. Over 19 years of work experience in different functional areas within the organization. Successful in making leaders out of the team members. Excellent interpersonal, mentoring, coaching, motivational, presentation skills. Analytical, articulate, and diligent. Extensive experience in building and driving high performance sales teams and creating a motivated ‘one team’ environment to deliver growth outcomes and objectives.Experienced in the project management cycle including planning, forecasting, budgeting, risk & quality assessment, change management, implementation and post evaluation.Excellent communication and interpersonal skills and ability to build rapport, trust and strong relationships with all internal and external stakeholders.Lead from the front and by example and employ a collaborative management style.Analytical thinking and problem-solving skills.Conflict resolution and highly effective negotiation and influencing skills.Sound time management and multi-tasking skills to deliver results.Relationship management, quality customer service ethos and dedicated client focus.Positive ‘can do’ attitude and a result-oriented team player.Teaching, mentoring and developing staff to realize potential.Commitment to ongoing personal learning and professional development.

Experience

1. Lead Project Manager

   ADP

   Oct 2021 — Present · Hyderabad, IN

   Working as IPM/TPM/ Lead PM. Responsible for managing a set of projects in 1 or more region. Run the projects as an individual or as part of a team for larger accounts. Knowledgeable and experienced in project management and lead multi-country payroll implementations. Excellent communication and cross cultural skills to collaborate with the project team members internationally. Successfully implementing the solutions for transitioning clients.

Education

• JJ College of Arts & Science (Osmania University)

  Bachelor of Commerce (B.Com.), Business/Commerce, General

  1994 — 1997

• Pragati Mahavidyalaya PG College (Osmania University)

  Master of Business Administration (MBA), Marketing/Marketing Management, General

  1997 — 1999

Skills

• Customer Relationship Management (Crm)
• Service Delivery
• Business Analysis
• Strategy
• Value-Added Services (Vas)
• Team Leadership
• Business Operations
• Program Management
• Sales Management
• Vas
• Managed Services
• Channel Partners
• Pre-Sales
• Telecommunications
• Analysis
• Mis
• Key Account Management
• Account Management
• Management
• Crm
• Vendor Management
• Leadership
• Relationship Management
• Business Strategy
• Team Management
• Management Information Systems (Mis)
• Cross-Functional Team Leadership
• Call Centers
• Business Development
• Sales Operations
• Customer Retention
• Customer Service