Emmanuel O.

Regional Operations Manager @Grifols

ON, CA

Directed day-to-day operations across five plasma collection centres, overseeing staffing, procurement, vendor management, and regulatory compliance to ensure consistent, efficient service delivery.• Hired, coached, and evaluated departmental managers; improved team performance by over 25% through mentoring, structured feedback, and talent development initiatives.• Maintained compliance with Health Canada, provincial, and internal SOPs by conducting regular policy audits, safety checks, and partnering with TOD and HR on training, discipline, and succession planning.• Collaborated with leadership to define strategic goals, implement measurable performance metrics, and drive continuous process improvements across operational and support functions.• Worked as part of a team in the end-to-end development and launch of three multimillion-dollar plasma collection centres, coordinating construction, supply chain, regulatory readiness, and stakeholder engagement.• Played a key role in the organization’s mission to help Canada achieve plasma self-sufficiency by managing operations that contributed to the collection of plasma.• Strengthened internal communication by acting as the primary liaison between senior leadership and frontline teams, ensuring smooth execution of organizational changes and new policies.• Implemented a region-wide talent strategy covering recruitment, performance evaluation, and employee growth, helping improve retention and workforce readiness.• Facilitated operational excellence by integrating quality, medical, and production teams, streamlining workflows and improving cost-efficiency across the region.

Texas A&M University - Mays Business School

Business Leadership Development I

Valley View Univeristy

BBA Human Resource Management