Emmanuel Ekwonu
Digital Support & Operations Assistant @Cranmead
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WORK HISTORY
Digital Support & Operations Assistant @Cranmead
West Sussex, GB
As a Digital Support & Operations Assistant at Cranmead Ltd, I provide tailored, person-centered support to young people in supported accommodation, helping them develop the skills needed for independent living. I integrate technology into care delivery to streamline communication, improve record-keeping, and enhance operational efficiency.Key Responsibilities & Achievements:Utilized Computer Management Information Systems (CMIS) to manage digital case files, track progress, and maintain accurate, up-to-date support plans.Leveraged Salesforce and Microsoft Teams to collaborate in real-time, coordinate interventions, and facilitate virtual planning meetings.Used Microsoft Outlook for stakeholder communications, scheduling, and team coordination, enhancing responsiveness and professionalism.Ensured data security, integrity, and confidentiality, applying compliance practices when handling sensitive information across digital platforms.Embraced technology-driven processes to improve service delivery, reduce manual effort, and provide adaptive, responsive care.Strengthened core skills in digital systems navigation, documentation, process coordination, and cross-functional collaboration.This role laid the foundation for my transition into AWS Cloud & DevOps Engineering, where I now apply my experience in systems management, secure operations, and process automation in building cloud-native solutions.
EDUCATION
Air Force Institute of Technology Kaduna
National Diploma, Mechanical and Aerospace Engineering
Cloudboosta Academy
Certifications , Cloud and DevOps
ISFOP-Benin University
Bachelor of Science - BS, Management Information Technology
ABOUT EMMANUEL EKWONU
With over 14 years of distinguished service in the Nigerian Air Force, I’ve built a career rooted in technical precision, operational leadership, and high-stakes problem-solving. Working on mission-critical aerospace systems taught me one thing above all; security, reliability, and discipline are non-negotiable.I transitioned into the world of Cloud (AWS) & DevOps Engineering, driven by a deep passion for automation, cloud infrastructure, and modern DevOps practices. This shift wasn’t just a career move, it was a natural evolution of my mindset and expertise.I’ve built and deployed real-world DevOps projects that emphasise: Automation & Scalability Cloud Infrastructure (AWS) Security & ResilienceI bring a unique blend of hands-on technical skill and mission-ready discipline to every challenge. My toolkit includes: AWS Core Services Infrastructure as Code – Terraform, CloudFormation CI/CD Pipelines – Jenkins, GitHub Actions Serverless Architectures – Lambda, API Gateway Monitoring & Logging – CloudWatch, ELK Stack Automation & Scripting – Python, Bash Security, Compliance & High Availability🤝 Agile Practices & Collaborative DeliveryI’m open to DevOps opportunities where I can contribute to building secure, efficient, and future-proof systems while continuously learning, improving, and delivering value.
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