Emmanuel Simpson

Customer Service Advisor @StepChange Debt Charity

Leeds, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Nov 2022 — Present

Customer Service Advisor @StepChange Debt Charity

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Leeds, GB

EDUCATION

2018 — 2022

Leeds Beckett University

Bachelor of Arts - BA

SKILLS

Pubbliche RelazioniSongwritingConcertiMusicaComposizione MusicaleRegistrazioni in StudioStudio RecordingMontaggio VideoRegistrazioneMusicGestione EventiEntertainmentIntrattenimentoProduzione MusicaleManagementRecordingRapSocial NetworkingPublic RelationsProduzione VideoIndustria MusicaleSocial Media MarketingMusic IndustryMusic ProductionMicrosoft ExcelEvent ManagementConcertsSocial Media

ABOUT EMMANUEL SIMPSON

Experience- 2 years of total experience specializing in Debt Advise Customer Experience.Skills- Proficient in strategic planning and implementation, with expertise in CRM software, data analysis, and customer satisfaction metrics- Skilled communicator and leader, trained in conflict resolution and team motivation.Career Highlights- Improved client retention rates by 30% in nearly two years- Drove the adoption of a new CRM system that increased customer feedback collection by 50%, enhancing service delivery.

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