Emmanuel Okwuonu
General Manager | Sales & Operations Leader | Multi-Site Management | Revenue Growth | Team Development | Customer Experience Excellence
- Role
- General Manager at Tesla
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Emmanuel Okwuonu
Accomplished General Manager with over 15 years of experience in leadership, business…
Experience
General Manager
Jan 2024 — Present · Brownsville, TX, US
Managed all aspects of two Tesla Service & Delivery Centers with full P&L ownership. • Recruited and trained a 40-member team, maintaining a 95% employee retention rate. • Improved customer satisfaction by 30% within six months through service and process innovation. • Strengthened community presence through local marketing and referral engagement programs. • Streamlined operations between service, delivery, and sales teams, reducing turnaround time and costs.
Education
Missouri University of Science and Technology
Bachelor's degree, Economics
2000 — 2004
Southern Arkansas University
Bachelor of Commerce - BCom
Skills
- Microsoft Excel
- Store Management
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