Emmanuel Lai

Intelligent Automation Senior Leader | Digital Advisor | SSON Board Member

Role
Vice President - Automation Program Leader at Wells Fargo
Location
Charlotte, NC, US
LinkedIn followers
500 followers

About Emmanuel Lai

Strategic digital leader with ability to successfully deliver measurable results. Skilled in portfolio management, governance, process automation, holistic business transformation, machine learning, and vendor management. Adept at turnaround efforts and change management, using a data-driven approach. Passionate on building high performing, engaged teams to achieve business objectives. Open to speaking engagements. Expert in following functions: Order to Cash, Invoice to Pay/Procure to Pay, Record to Report.

Experience

  1. Vice President - Automation Program Leader

    Wells Fargo

    Oct 2021 — Present · Charlotte, NC, US

    Head of Intelligent Automation Program for Collections & Consumer Services arm, servicing 2,300 FTEs. Managing program team of scrum masters, product owners, technical architects, support engineers, business SMEs, and developers, and advising senior executive team (SVP and EVP level) on digital strategy. Achieved $XX M efficiency gains for FY 2023.

Education

  • Lehigh University

    Bachelor's degree, Accounting

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Emmanuel Lai — Vice President - Automation Program Leader at Wells Fargo in Charlotte, NC, US | Unifers