Emmanuel Auta

Technical Business Analyst @Appnovation

Toronto, ON, CA

I direct requirements elicitation sessions and collaborate with developers to estimate and prioritize features to build in line with the business value and roadmap.Duties include: Managing backlog grooming and sprint planning, estimations, and story creation for Agile projects, including translating requirements into specifications via Epics and Stories to guide development. SELECTED MILESTONES:** Achieved the revenue target in advance. Increased client’s internal stakeholders and customer experience 40%, fueling efficient issue resolution, and bolstering team collaboration. Designed and deployed the functional Service Request Portal. Fostered 1M users post-launch of end-to-end consumer user journey mapping for a mobile app to helm grant/funding of medical coverage for patients. Elevated new users to in 90 days––exceeded targets. Decreased staff onboarding 45%, drove team performance, and cut project cost by 30%. Mentored and led the team to develop the new hire training program. Drove the client’s revenue 40%, reduced lead closure 35%, elevating the portfolio of accounts in 3 months. Partnered with developers to design and build functional lead-to-cash conversion process via CRM. Cut transaction processing time 40%; grew revenue 20%. Steered a 5-member team to implement and navigate Salesforce CPQ for automating the client’s quote-to-cash process. Scaled business efficiency by 30%. Teamed with a client to innovate, design, and drive model automation of data transformation process and performance scorecard for a 200+ retail centre.Increased site traffic to $2.5M revenue in adverts and partner promotion, accelerating load time speed by 45%. Maintained 100% record of vaccine utilization and stock requisition, reducing acquisition cost by 45%+ monthly and saving $450K+ in 6 months.

Ahmadu Bello University

Bachelor's degree BSc.

Ahmadu Bello University

Master of Business Administration - MBA