Emma Saville
Retail and Client Excellence Coordinator, the Americas @Christian Louboutin
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WORK HISTORY
Retail and Client Excellence Coordinator, the Americas @Christian Louboutin
New York, NY, US
As the Retail and Client Excellence Coordinator for the Americas, I coordinate and support the execution of retail and client excellence strategies across boutiques, ensuring alignment with global brand standards. I collaborate closely with cross-functional teams, including CRM, Training, and Retail, to develop and implement initiatives that enhance the client journey and elevate service excellence. I also assist in organizing VIC experiences and activations, contributing to personalization efforts and increased client retention. Additionally, I manage and track internal rewards programs for Client Advisors, recognizing top performers and incentivizing sales excellence through curated gifting, while overseeing all aspects of gift fulfillment, shipping, and delivery tracking.
EDUCATION
LIM College
Bachelor of Business Administration - BBA
University of Missouri-Columbia
Student
Prairie Ridge High School
High School Diploma
ABOUT EMMA SAVILLE
I have graduated from LIM with a Business of Fashion, Bachelor of Business Administration degree. I’m passionate about pursuing a career in social media, styling, or client experience within the fashion industry. Throughout my academic journey, I’ve gained a strong understanding of business operations, fashion merchandising, textiles, and ethical business practices, and I’ve applied these concepts to real-world scenarios through hands-on projects and internships.In addition to my education, I have gained valuable experience as a bridal stylist, where I honed my communication, client relations, and adaptability in fast-paced environments. My role required strong teamwork, customer service, and a keen eye for detail, all of which helped me thrive in dynamic settings.Currently, I’m working as a Client Experience Coordinator at Christian Louboutin, where I’m expanding my knowledge of luxury fashion and client engagement strategies. I’m eager to contribute my expertise in communication, adaptability, and detail-oriented problem-solving to a forward-thinking fashion company, and I’m excited to grow within the industry.
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