Emma K. Olson

About Emma K. Olson

Operationally savvy industry professional with extensive experience in procurement, operations, project management, and client relations. With a background in industries ranging from foodservice management to corporate procurement, I specialize in developing strategic solutions that drive operational efficiencies, cost savings, and enhanced customer experiences.Currently, I serve as Field Support Manager at Entegra Procurement Services, where I work with cross-functional teams to optimize vendor relationships, improve compliance, and identify cost-saving opportunities across the Southeast. My expertise lies in translating data into actionable insights and building strong, collaborative relationships with clients, vendors, and internal teams to deliver value at every level.Throughout my career, I’ve demonstrated a commitment to leadership, continuous learning, and problem-solving—whether it’s managing complex projects, improving service delivery, or driving diversity-focused initiatives. I thrive in fast-paced environments, where my adaptability, emotional intelligence, and strategic thinking help me navigate challenges and drive results.

Experience

1. Field Support Manager - Southeast

   Entegra

   Dec 2024 — Present

   Develop strategies to sell the value of the program that will improve compliance at the unit, affiliate and client level using data to identify and target areas of highest opportunity.Identify and communicate cost savings opportunities (product and vendor) that are available through approved vendor partners.Align with segment leaders to strategically focus and identify targeted units, affiliates and clients.Work with internal teams and tools to produce and present opportunity assessments to find additional cost savings and/or conversions to higher quality or higher yield products.Involve key contacts with approved suppliers, distributors, and brokers, to solve account-level service related issues.Expedite vendor resources for all new client on-boarding activities to ensure seamless transition.Assist locations in meeting the requirements of their operational and financial goals. Delivers updates on contracted program changes and/or enhancements in conjunction with the program activation team.Communicates key industry insights and market trends and suggests ways to keep up with those trends with specific contracted food, equipment, and supplies.Aligns manufacturers and brokers with customers when it is necessary to enhance the participant’s understanding of how to utilize key preferred products and programs.Support disaster preparedness and recovery activities throughout the year and on demand as needed.Work with the culinary team to promote and align services for client menu design, efficiencies of client F&B operations, and product cuttings for opportunity conversions to contracted programs.

Education

• Johnson & Wales University

  Bachelor of Science (BS), Sports/Entertainment/Event Management with concentration in Meeting & Event Management

  2012 — 2015

Skills

• Event Planning
• Leadership
• Hospitality
• Teamwork
• Outlook
• Microsoft Office
• Sales
• Microsoft Word
• Team Leadership
• Editing
• Facebook
• Social Media
• Social Networking
• Sports
• Data Entry
• Time Management
• Management
• Social Media Marketing
• Microsoft Excel
• Powerpoint
• Inventory Management
• Customer Service
• Windows
• Events Coordination
• Microsoft Powerpoint
• Fundraising
• Event Management