Emma Hickey

About Emma Hickey

Sustainability professional with experience in elevating awareness of brands’ ethical…

Experience

1. Contract Writing Manager

   Trinity Solar

   Jun 2022 — Present

   Overseeing a fully remote team of 15 part- and full-time people across four different states-Reaching daily, weekly, monthly, and quarterly deliverables and metrics for initial solar contract creation, postcontract signing changes, and other various client requests-Establishing informational One Note tool for the Contract Writing team to consult as a resource to answer themany complex and nuanced questions that arise daily on the job-Developing weekly virtual team building activities to introduce new employees to the rest of the team, build upteam morale, and maintain healthy interpersonal relationships between team members with diverse backgrounds-Collaborating with four other managers in the Sales Operations department to generate monthly presentationsfor the directors and senior director to address common issues, potential for collaboration with directors, andcurrent manager projects-Compiling and conveying Contract Writing team feedback on daily process issues and areas of improvement toupper departmental management-Addressing corrective procedures and additional trainings for individual team member errors-Optimizing Salesforce’s Contract Writing Dashboard to prepare the team for Trinity’s high volume contract season.

Education

• City, University of London

  Study Abroad

  2012 — 2012

• Manipal University

  Study Abroad

  2013 — 2013

• Arcadia University

  Bachelor’s Degree

  2010 — 2014

• Pratt Institute

  Master’s Degree

  2016 — 2018