Emma Withers
Operations Manager @Concentrix
Kilmarnock, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2024 — Present
Operations Manager @Concentrix
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EDUCATION
2013 — 2015
Ayrshire College
HND Administration and IT, Business Administration and Management, General
SKILLS
Call CentersTeam ManagementOutsourcingPerformance ManagementCustomer ExperienceChange ManagementManagementTeam LeadershipService DeliveryContact CentersCustomer SatisfactionCoachingBpoCustomer ServiceTelecommunicationsLeadershipAuditingQuality ManagementCustomer Relationship Management (Crm)TrainingAccount ManagementBusiness Process ImprovementWorkforce ManagementOperations ManagementEmployee Engagement
ABOUT EMMA WITHERS
A dedicated Quality and Customer Service Manager with over 10 years experience in the…
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