Emma Wilson

Director - Customer Contact Centers @NewDay

Leeds, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2024 — Present

Director - Customer Contact Centers @NewDay

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Leeds, GB

SKILLS

Debt SettlementHuman ResourcesOperational ExcellenceOperational Due DiligenceLeadershipPerformance ManagementFinancial ServicesCrmClient LiaisonManagementRelationship ManagementOutsourcingCommercial LitigationCollectionsCommercial CollectionsDebt ManagementCredit ManagementTraceCredit CardsWorkforce ManagementPerformance ImprovementClient PresentationContact CentersPeople SkillsPeople DevelopmentInformation SecurityCall CentersBusiness DevelopmentManage Client RelationshipsRisk ManagementTeam ManagementBpoCredit RiskChange Management

ABOUT EMMA WILSON

Excellent business oriented manager with a depth and breadth of experience in the…

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Emma Wilson — Director - Customer Contact Centers at NewDay in Leeds, GB | Unifers