Emma Watts
Customer Success Specialist @Fullscript
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WORK HISTORY
Customer Success Specialist @Fullscript
Ottawa, ON, CA
Help patients navigate their digital healthcare experience by providing clear guidance, resolving account inquiries, and ensuring timely, accurate support. Contribute to quality standards and operational consistency across patient-facing workflows.
EDUCATION
St. Joseph Catholic High School
Student
Algonquin College of Applied Arts and Technology
Diploma of Education, Community and Justice Services
Algonquin College of Applied Arts and Technology
Diploma of Education, Paralegal
ABOUT EMMA WATTS
Alumni of the Paralegal Program at Algonquin College, with the dream of practicing criminal law or provincial offences and exploring other avenues of law. My undergraduate, Community and Justice Services, at Algonquin College provided me with a student placement at Ottawa Victim Services. My experience at Ottawa Victim Services has given me the opportunity to accompany clients at court trials. My extensive experience of court accompaniments has brought my attention to cases involving the most vulnerable members of our society as well as ignited my passion for human rights. My goal is that through my studies, I can advocate for clients through our ever-evolving criminal justice system.Expertise:Legal research, Legal drafting, Advocacy, Intervention techniques, Addiction and harm reductions, Victim support work, Victimology, Indigenous Studies, Trauma-informed practices, Gender and Sexuality Studies, Anti-racism/anti-oppression, Justice and Corrections Services, Criminal law, Presentations, Legal Agreements, Legal Briefs, Courts, Appeals, Risk Assessment, Payroll Tax Software, Budgeting, Business Law, Mental Health, Community building practices
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