Emma Ryan
Assistant General Manager at JLL
- Role
- Assistant General Manager at JLL
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Emma Ryan
Enthusiastic and results oriented individual with 10 years of client-facing professional experience. Able to manage multiple tasks while proactively resolving issues. A team player and leader, who demonstrates a high level capacity to work autonomously as well as collaboratively. Quick to learn new technology and programs with an ambitious attitude.
Experience
Assistant General Manager
Oct 2024 — Present · Chicago, IL, US
Support daily operations for a premier Class A office and retail property, partnering with the General Manager to ensure operational excellence, financial performance, and tenant satisfaction. Oversee budgets, accounts receivable, vendor coordination, and tenant relations. Manage property operations and financial reporting. Hire, train, and lead the Tenant Services team; developed and implemented a full training curriculum. Maintain strong tenant relationships and ensure superior service delivery. Drive process improvements that enhance efficiency, team performance, and tenant experience. Oversee employee onboarding, scheduling, and conflict resolution for on-site staff, ensuring compliance with company policies. BOMA Chicago Local TOBY Winner.
Education
University of Missouri-Columbia
Multi-/Interdisciplinary Studies, General
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