Emma O.
Account Manager @Ontic
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WORK HISTORY
Account Manager @Ontic
Chatsworth, CA, US
Provide service support to Customers, Distributors and Channel Partners Review, process, and record orders and/or inquiries received by mail, telephone, and/or through customer personal contact. Interface with customer daily regarding routine requests and/or issues. Ensure all customers and sales staff is served with aresponsive and satisfactory communication link. Manage Excel reports (Align & Customer) including Open Order Report. Track order activity, and alert appropriate staff of any potential delivery problems and coordinate withinternal team to resolve delivery issues. Manage / Coordinate and plan calls and discussions on projected parts & quarterly statsConduct Monthly OTD (on time delivery) reporting for client backlog and delivery data
ABOUT EMMA O.
Results driven leader with a background in client account management as well as…
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