Emma Martindale
Business Analyst @Atom bank
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WORK HISTORY
Business Analyst @Atom bank
Durham, GB
Experienced BA across multiple areas of the business such as:~Savings~The App~Regulatory changes such as Consumer Duty & vulnerable customers~Fraud prevention ~Core platform system upgrades.~Contributor to the Health and wellbeing group ~Creator of content for the internal site.~Proactive in ideas around Neurodiversity within the workplace and how this can be celebrated.~Qualified First Aider and Mental Health First Aider.~Menopause Champion.~Waterfall and agile methods used within projects.~Experienced in user story mapping~Experienced in use case models ~Experienced in BPMN mapping process flows in Visio.~Raising the Profile of Atom by attending and hosting external event (IIBA)~Supporting workspace requirements gathering~Presenting to All of technology benefits realisation and encouraging new techniques to be used post my proof of concept being successful~Facilitated lunch and Learn session to architecture and business analysis selling the benefits of health insurance scheme provided to us~Provided support to Security team during an audit, producing artefacts for evidence
EDUCATION
English Martyrs
GCSE's, English Language and literature, Art, Science, Maths, History, IT, France
SKILLS
ABOUT EMMA MARTINDALE
Experienced Enterprise Business Analyst with a demonstrated history of working in the Financial Services Technology industry driving business and technology change, enabler of organisational change and a driver of business success.Experienced in workshop interaction, stakeholder management, eliciting, analysing and managing both Functional and Non-Functional Requirements. Experienced in Agile (sprint) and Waterfall methodologies with great attention to detail & thrives on improvement with a history of Quality and Control experience.Recent Project experience includes:~Consumer Duty~Platform/software upgrades~Data Retention & Archiving~Legal and Regulatory themed work~Vulnerable customer processes ~Power Of Attorney/Third Party process creation~New in App/Web functionality Passionate about helping colleagues and a Mental Health First Aider/First Aid Trained.Part of the Health and Safety committee driving improvements.Menopause Champion promoting support & Resources.Leadership management/Employees rights and responsibilities qualified.Holds a prepare to Teach in the Life Long Learning Sector qualification (PTLLS).Skilled in colleague engagement, communication, citizenship, relationship building, promotion of reward and recognition.Health and safety committee member.First aid and Mental Health First Aid trained providing support to colleagues across the business.Menopause lead, collectively driving change within the business and supporting my colleagues.
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