Emma Casey

GTM & Program Operations | Marketing Automation & Growth Enablement | Hospitality-Rooted, Data-Obsessed, People-First

Role
On-call Bar Lead & Service Specialist at Multiple Companies
Location
Austin, TX, US
LinkedIn followers
500 followers

About Emma Casey

Strategic operator who thrives at the intersection of marketing, programs, and growth enablement. With a foundation in hospitality and client experience, I bring a human-centered approach to solving complex business challenges—aligning teams, optimizing processes, and driving measurable outcomes.Over the past several years, I’ve led cross-functional go-to-market initiatives, program operations, and automation integrations that strengthened customer engagement and improved efficiency across departments. My sweet spot lies in translating big-picture strategy into actionable execution—ensuring every campaign, process, and partnership delivers tangible impact.Known for being data-obsessed, collaborative, and relentlessly reliable, I build the trust and clarity needed to move initiatives forward. Whether leading an omni-channel marketing rollout or a new product integration, I bring structure, empathy, and a growth mindset to every project. Ask me about: GTM Strategy | Program Operations | Marketing Automation | Demand Generation | Customer Journey & Lifecycle Design | Enablement & Engagement Programs Hospitality Programming | SOP & Staff Development Training | Software/Suite Optimization | Customer Retention & Loyalty

Experience

  1. On-call Bar Lead & Service Specialist

    Multiple Companies

    Feb 2026 — Present

    Provide reliable, high-performance coverage across different types of events, hospitality & service - Quickly integrate into new teams and maintain high-quality guest experience under pressure- Support both front-of-house execution and behind-the-bar efficiency in fast-paced environments- Build strong relationships across venues, resulting in repeat requests and referrals

Education

  • University of Minnesota

    Bachelor of Arts, Strategic Communication (Public Relations), Spanish, Global Studies: Language, Culture, Power

    2008 — 2012

Skills

  • Event Planning
  • Blogging
  • Market Analysis
  • Email Marketing
  • Direct Sales
  • Marketing
  • Publications
  • Newsletters
  • Editing
  • Brand Development
  • Project Management
  • Online Marketing
  • Marketing Communications
  • Facebook
  • Social Media
  • Community Outreach
  • Social Media Marketing
  • Presentations
  • Leadership
  • Advertising
  • Strategic Communications
  • Product Development
  • Web Design

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Emma Casey — On-call Bar Lead & Service Specialist at Multiple Companies in Austin, TX, US | Unifers