Emma James
Senior Customer Success Account Manager @Microsoft
Leeds, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2019 — Present
Senior Customer Success Account Manager @Microsoft
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EDUCATION
N/A
Northumbria University
BA (Hons) Business Administration
SKILLS
Itil V3 Foundations CertifiedService ManagementItil ImplementationBusiness Process ImprovementInfrastructureService Level ManagementNew Business DevelopmentPre-SalesIT Service ManagementOffshoringManaged ServicesItilIso 20000System DeploymentDisaster RecoveryItil ProcessSolution ArchitectureBusiness ContinuityService DeliveryService DeskBusiness TransformationIT OutsourcingItil Service StrategyIT OperationsItil Process ImplementationOutsourcingTransition ManagementIT StrategyIncident ManagementService-Level Agreements (Sla)Vendor ManagementIT TransformationItil CertifiedService Delivery ManagementResource ManagementIT OptimisationGovernanceProblem ManagementIT Service DeliveryPrince2
ABOUT EMMA JAMES
ITIL Manager v3 (Expert) ITIL Manager (Distinction) ITIL Foundation PRINCE2…
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