Emma H.
Regional Sales Executive @Bgi
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WORK HISTORY
Regional Sales Executive @Bgi
As part of the Smart Solutions National Sales Team my role involves generating new business and working with existing clients throughout the South Wales Valleys, Leeds, Manchester, Leicester, Coventry and the North.Working closely with clients in order to improve their use of flexible labour and develop long standing business relationships and client partnerships.Working along side the Smart Solutions Service Centres in order to deliver customer fulfillment and client satisfaction
EDUCATION
Coleg Gwent
Train the Trainer
Coleg Gwent
IOSH
Coleg Gwent
NVQ Level 3, ILM
Ebbw Vale College
AAT Intermediate
ABOUT EMMA H.
I’m someone who genuinely cares about keeping things running smoothly—whether that’s people, places, or entire rail depots. For the past five years I’ve been a Resource Manager with Amey Infrastructure Wales, supporting rail maintenance teams and looking after everything from depot operations to fleet management. I enjoy the challenge of bringing the right people, equipment, and plans together so work can get done safely, efficiently, and with as little stress as possible.Before moving into the rail industry, I spent many years in recruitment, sales and customer service, which taught me the importance of being upfront, honest, and focused on what people actually need—not what they’re just expecting to hear. Those experiences shaped how I work today: practical, people-first, and always looking for ways to make things better for the teams around me.I’ve managed busy teams, handled tricky situations, supported senior leadership, and hit some ambitious targets along the way. But what I’m most proud of is building trust—whether with colleagues, clients, or partners—and being someone people can rely on.I’m enthusiastic about what I do, curious by nature, and always interested in understanding how things work and how they could work better. If there’s a problem to solve or a process to improve, I’m usually the first person in line to get stuck in.
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