Emma Golightly
Accounts & Deposits Product Manager @Lloyds Banking Group
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WORK HISTORY
Accounts & Deposits Product Manager @Lloyds Banking Group
EDUCATION
London Institute of Banking and Finance
Bachelor of Sciences & Associateship - ACIB, Financial Services
University of Leeds
Bachelor of Arts - BA, Communications
The University of Manchester
Bachelor of Science - BS, Financial Services
ABOUT EMMA GOLIGHTLY
As a forward thinking Product Manager at Lloyds Banking Group, I drive the evolution of Current Accounts & Deposit Products in the Business & Commercial Banking division. With a customer-first mindset and 20+ years of experience, I excel in transforming customer experiences and steering business growth.I manage a product portfolio serving over 1 million customers and generating £1bn+ annually. Outside of this, recent strategic initiatives include revitalizing a £130m term lending book, driving transformation through data led insight, and operational leadership whilst supporting clients through the Covid Pandemic and Cost of Living crisis.With 10+ years in regional team leadership, I\'ve propelled acquisition and lending growth across Northern England, leading teams and managing stakeholder relationships across 200+ branches and a commercial finance broker network.Certified in Agile, Scrum, and Six Sigma methodologies, I hold degrees in Communications and Financial Services. I am a certified Business Mentor, champion financial literacy for parents and have Co-led a thriving local Netball Club.Outside of work, I enjoy running, spin, netball, paddleboarding, and quality time with my family.
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