Emma Elstead
Clinical Services Senior Director @Oviva
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WORK HISTORY
Clinical Services Senior Director @Oviva
London, GB
EDUCATION
Leeds Metropolitan University
Bachelor of Science - BS, Physiotherapy
ABOUT EMMA ELSTEAD
I am a senior operations leader with a track record of scaling complex, regulated healthcare services and leading large, multi-disciplinary clinical teams through periods of significant growth.I have supported substantial revenue expansion by designing and embedding scalable operating models, strengthening workforce planning and capacity modelling, and implementing performance frameworks that align operational delivery with commercial targets. My focus is ensuring operations are structured to enable growth, balancing efficiency, governance and service quality at scale.Operating within CQC-regulated environments and ISO-aligned governance frameworks, I bring disciplined operational oversight alongside strategic ambition. I work closely with executive and C-suite stakeholders to translate strategic priorities into clear, executable delivery structures, partnering across Product, Engineering, Commercial and Finance to drive aligned outcomes.I am a data-driven, collaborative leader who builds clarity, accountability and high-performance cultures. I thrive in organisations navigating scale or transformation, where strong operational design unlocks sustainable commercial performance and service excellence.
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