Emma Lacenski Dillman

About Emma Lacenski Dillman

I lead and build systems that connect people, technology, data, and culture. From professional Opera Singer to tech leader (Lyft, Asana, Stripe) to global apparel (Nike) and currently at Visa, I’ve thrived across industries and climates, consistently elevating programs, operations, and cross-functional initiatives. Once program-focused, I now consult with people and technology leaders to leverage people data and insights for strategic decision-making — translating human needs into scalable solutions that drive innovation, cultural connection, and measurable business impact.

Experience

1. Senior Manager HR Analytics, Tech & Product Consulting

   Visa

   Oct 2024 — Present

   Drive enterprise people analytics partnership for Visa’s highest‑impact technology organizations (Product, VAS, CMS), supporting PBP leaders responsible for business\' critical functions.•Deliver advanced organizational analytics, forecasting, and deep‑dive insights to guide workforce decisions, identify risk, and align talent strategy to business priorities.•Product manage Visa’s people analytics platform modernization, leading a Tableau → Power BI migration for ~1K global users with a strong focus on adoption and change.•Embed product and consulting rigor into people analytics, including persona‑led design, journey mapping, governance, and scalable operating models.•Serve as one of the People Team’s data governance stewards, strengthening data integrity, standards, and enterprise trust in workforce insights.•Build communities and capability through a People Analytics CoE and internal communications, driving engagement, consistency, and innovation across the function.

Education

• San Francisco Conservatory of Music

  Masters degree, Music Performance

• The University of Texas at Austin

  Bachelors degree, Music Performance