Emma Dean
Customer Experience Manager @Cisco
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WORK HISTORY
Customer Experience Manager @Cisco
Manchester, GB
EDUCATION
Centre of Excellence
Advanced Diploma, Advanced Autism Awareness
Centre of Excellence
Diploma, Developmental and Child Psychology
Sheffield Hallam University
Postgraduate Degree, Autism
Centre of Excellence
Diploma in Autism
Centre of Excellence
Diploma, Special Education Needs and Disability
Bangor University
Bachelor of Science (BSc Hons), Psychology
SKILLS
ABOUT EMMA DEAN
Highly experienced Delivery Leader with extensive experience in the technology sector, specialising in Customer Success, People Leadership, Critical Incident Management, Service Delivery, and Vendor Management. I am dedicated to driving exceptional customer outcomes by fostering strong relationships, aligning business objectives with customer needs, and delivering impactful solutions.With a Bachelor\'s Degree in Psychology and a Postgraduate qualification in Autism Studies, I bring a people-centered approach to leadership and problem-solving. My passion for inclusivity extends beyond the workplace-I am a proud member of the Cisco Special Children\'s Network and serve as a Chapter Lead for CX UKI Neurodiversity Support, advocating for special needs families and fostering support for neurodivergent team members.
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