Emma Klock
Client Marketing Coordinator @Ticketmaster
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WORK HISTORY
Client Marketing Coordinator @Ticketmaster
Philadelphia, PA, US
Direct strategic account management for high-value clients, aligning solutions to business needs and uncovering new revenue opportunities.• Execute and optimize complex digital marketing campaigns, leveraging analytics to identify performance trends, refine strategies and boost ROI—driving a 40%+ increase in audience engagement.• Drive product adoption to enhance campaign performance, increase product visibility, and accelerate revenue growth.• Develop and deploy email marketing campaigns to drive engagement and customer retention, while educating clients on segmentation, cross-platform analytics, and performance tracking.• Analyze customer behavior and campaign data across North America to deliver actionable insights that improve effectiveness and client outcomes.• Spearhead exclusive marketing initiative in the Las Vegas market, generating $1M+ in revenue within the first year.• Provide strategic recommendations and resolve client concerns promptly, strengthening client relationships and boosting satisfaction and loyalty.
EDUCATION
Towson University
Bachelor’s Degree, Mass Communication: Advertising and Public Relations
SKILLS
ABOUT EMMA KLOCK
Strategic marketing and client experience professional with 10 years of success leading…
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