Emma Babcock
Customer Service Manager @365 Solar Energy
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WORK HISTORY
Customer Service Manager @365 Solar Energy
Charlotte, NC, US
I manage the team of professional individuals in the call center. We contact and qualify all potential customers with an interest in going solar. We are constantly changing and growing daily. We aim to challenge and exceed the day prior. I also over-see the sales rep. scheduling everyday by handling the lead generation and distribution of the appointments.
EDUCATION
UNC Charlotte Continuing Education
Bachelor's degree
ABOUT EMMA BABCOCK
My name is Emma Babcock. I am a Customer Service manager at 365 Solar Energy. I went to school for my BSN to be an RN. When I took a break and entered the Business/Marketing field, I quickly realized it was my true passion. I love the excitement and always-changing environment. It is fast pace and there is a new challenge ahead everyday, which intrigues me. I enjoy management because of the ability to train and lead others to their full potential in the workplace. I currently over-see the call center, sales rep. scheduling and customer service. Solar is my passion now because I am able to help people and save the environment, which is truly amazing to me.
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