Emeka Nnah
Senior IT Business Analyst
- Role
- Business Analyst at CenterPoint Energy
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Emeka Nnah
Senior Business Analyst with 9+ years of experience leading software development and digital transformation projects across energy/utilities, healthcare, media, and financial services. I bring a deep understanding of the end-to-end SDLC, from discovery and planning through development, testing, deployment, and post-implementation support. I specialize in aligning cross-functional teams around clearly defined goals using Agile/Scrum methodologies, structured requirements analysis (JAD, interviews, process modeling), and value-driven delivery. I’ve successfully led the launch of large-scale platforms including SAP S/4HANA, ServiceNow, EHR, and cloud-based operational tools—helping companies optimize workflows, automate processes, and reduce operational costs. I actively manage the software lifecycle by: Translating complex business needs into user stories, acceptance criteria, and process flows.Supporting backlog refinement, sprint planning, and test case development.Leading UAT, triaging defects, and supporting iterative releases.Driving user training, change management, and adoption post go-live. Notable impacts: Delivered Dispatch+ at CenterPoint Energy, unlocking $5.9M in value and cutting 1.2M miles in annual travel.Reduced stockouts and saved $2.5M annually via predictive modeling during SAP rollout at UMG. Achieved 95% adoption within 4 weeks of EHR implementation at AdventHealth. I’m committed to building digital solutions that scale with business growth and deliver measurable impact. Certified in PMP, PSM I, and CSA.
Experience
Business Analyst
Sep 2023 — Present · Houston, TX, US
Spearheading the development and continuous enhancement of Dispatch+, a digital operations platform optimizing gas field operations; the initiative is projected to deliver $5.9M in annual value by reducing non-productive time, cutting 1.2M miles driven, and decreasing manual scheduling time by 40%.Facilitating ongoing discovery and ideation sessions with business and operations stakeholders, generating actionable insights for solution design and prioritization. Conducting business process reviews and developing detailed As-Is/To-Be process maps, SOPs, and optimization plans across routing, scheduling, and technician workload balancing. Eliciting and evolving business and technical requirements, translating into user stories, use cases, and flow diagrams to guide product development. Collaborating with product managers and technical leads on roadmapping, sprint planning, and value realization efforts. Managing User Acceptance Testing (UAT) cycles, coordinating execution and issue resolution to validate functional and business requirements. Driving adoption and change through roadshows, lunch & learns, and targeted training sessions across 700+ users. Partnering with analytics to develop a Tableau-based value dashboard tracking adoption, cost savings, and operational KPIs.
Education
Nnamdi Azikiwe University
Bachelor of Science - BS, Chemical Engineering
2010 — 2015
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.