Eric Johnson

WORK HISTORY

EDUCATION

SKILLS

ABOUT ERIC JOHNSON

An innovative designer, team lead, and project manager, I am optimistic that technology can help solve complex problems, positively impact communities, and make the world a better place. I use human-centered design thinking methods to connect research, strategy, and tactical implementation. I work purposefully to create solutions for public safety and enterprise organizations that enhance resilience and enable community engagement while providing societal value. I have used my expertise in sustainability to guide a green initiatives subcommittee as part of company-wide, employee-led sustainability efforts.An avid, curious professional with over 20 years of experience in corporate and consulting roles, I have built expertise in many specialized areas, including:• Data Visualization & Maps• Behavior Change Design• Computer-Aided Design• Life Cycle Assessment• UX & CX Strategy• AI EthicsA lateral and systems thinker, I am always searching for novel approaches and making new associations. Whether framing problems, articulating strategic opportunities, expressing hypotheses, or envisioning solutions, I use storytelling techniques and provide structured explanations to engage stakeholders. When designing customer and user experiences and interfaces, I ensure information is presented simply and accurately to support effective, data-driven decision-making, and interactions are clear so that critical jobs can be done easily. When managing projects, I use agile and lean methods to support cross-functional collaboration, flexibly adjust priorities, embed research processes, and drive toward key outcomes.Highlights• Researched and applied data visualization best practices in the design of crime analysis, mapping, LCA, and system performance tools.• Proposed CX solutions to accelerate the deployment of disaster warning systems, enhancing resilience to climate-related threats.• Advanced the design of a voice assistant that reduces public safety collaborative workload by 50% when performing simple queries.• Performed an LCA on an appliance usage data collection module and examined the potential impact of the observer effect.I hold an MSc in Industrial Ecology and deeply understand sustainable and regenerative concepts. I believe that transitioning to renewable energy, fostering industrial symbiosis, and implementing circular economies are necessary efforts to address critical problems confronting communities and humanity.*A Master Innovator with 41 issued patents, I was part of a select group at Motorola Solutions.< 0.2% of employees worldwide.