Emily Tonart

Program Manager - Operations Excellence @Johns Hopkins Medicine

Washington, DC, US

EMAILS

[email protected]

MOBILE NUMBERS

+15•••••••57

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WORK HISTORY

Aug 2025 — Present

Program Manager - Operations Excellence @Johns Hopkins Medicine

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EDUCATION

N/A

King's College

Bachelor of Science

N/A

King's College

Master's Degree

N/A

King's College

Certificate

SKILLS

Phone EtiquetteMerchandisingTeam BuildingCustomer RetentionStore OperationsTeamworkLoss PreventionMicrosoft OfficeSalesCustomer ServiceCash RegisterSchedulesMicrosoft ExcelPowerpointFashionInventory ManagementLeadershipOperations ManagementNew Hire TrainingProduct KnowledgePosDriving ResultsPayrollTrainingCustomer SatisfactionVisual MerchandisingSales ManagementInterviewsMicrosoft WordTeam LeadershipMerchandise PlanningWindow DisplaysCustomer ExperienceApparelStore ManagementRecruitingHiringEmployee TrainingRetail SalesRetail Sales Experience

ABOUT EMILY TONART

Forward-thinking operations leader with 10+ years of experience driving organizational transformation, cross-functional alignment, and operational scale across healthcare and consumer sectors. Proven success managing multimillion-dollar portfolios, leading enterprise platform implementations, and building high-impact teams that deliver measurable results—$1.2M in cost savings, 25% process efficiency gains, and 24% reduction in turnover. Known for simplifying complex systems, leading change at scale, and aligning operations to business goals.

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