Emily Hes
Director of Client & Program Operations @ OncoHealth | Customer Success, Customer Satisfaction
- Role
- Director of Client & Program Operations at OncoHealth
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Emily Hes
With extensive experience in customer success and program management, I currently serve as the Director of Client & Program Operations at OncoHealth. My professional journey includes leading cross-functional teams, streamlining operations, and driving client satisfaction. At Phreesia, I successfully transitioned an emerging market into a standalone entity, enhancing client engagement and revenue generation. My core expertise lies in customer retention, program optimization, and fostering team growth. Passionate about improving healthcare solutions, I aim to align organizational goals with impactful client outcomes, bringing a collaborative and strategic approach to every initiative.
Experience
Director of Client & Program Operations
Dec 2025 — Present
Education
University of North Carolina Wilmington
Bachelor of Science (B.S.), Kinesiology and Exercise Science
2010 — 2014
Skills
- Microsoft Office
- Sales
- Customer Service
- Public Speaking
- Social Networking
- Microsoft Excel
- Powerpoint
- Microsoft Word
- Data Entry
- Organization
- Time Management
- Computer Proficiency
- Social Media
- Telephone Skills
- Event Planning
- Leadership
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