Emily L. S.

About Emily L. S.

I am a Key Account Manager supporting global freight forwarders, with over 25 years of experience in consultative sales and customer success within supply chain and logistics. I drive commercial growth by translating objectives into measurable results, strengthening global partnerships, and aligning stakeholders across regions to deliver consistent performance. My background includes process analysis and optimization across order to cash workflows, information integration, financial settlements, and strategic sourcing of products and technology. My experience also includes leading sales teams, supporting manufacturing operations planning, and managing CRM and software selection. This foundation shapes how I navigate complex customer environments and commercial decision making. I am building knowledge in the application of AI within logistics and supply chain, focusing on how it can support more commercially focused discussions around efficiency, visibility, and process improvement. This development complements my core responsibilities and enables more informed, value driven sales conversations with customers. I also serve on the board of a foundation in the Philippines focused on helping children transition off the streets into stable environments.

Experience

1. Key Account Manager, Global Accounts

   ECU Worldwide

   Oct 2024 — Present · Austin, TX, US

Education

• University of Houston

  Bachelor of Business Administration - BBA