Emily Richelson

About Emily Richelson

Excellent communicator with extensive experience managing complex client accounts and relationships coupled with strong organizational and interpersonal abilities. Self-motivated, results oriented, team player with a proven track record of building long-term professional relationships, maintaining a commitment to excellence, and providing outstanding customer service. Highly adaptable in a changing business environment, while actively contributing to process improvement and the long-term goal(s). Finely honed capacity to manage multiple projects while communicating and collaborating with upper-level management. Always excited to learn and broaden my skillset in conjunction with contributing to the company’s overall success.

Experience

1. Account Manager, National Accounts

   Prudential Financial

   Aug 2021 — Present · US

   Responsible for establishing and maintaining relationships with Group Insurance customers, brokers, consultants, and internal business partners in support of increasing sales revenue, and achieving customer persistency and satisfaction. Works closely with Account Executives in executing customer specific business plans. Coordinate with Marketing, Sales, Service, etc, for assigned accounts.

Education

• Wake Forest University

  B.A., Psychology, Communications

  1999 — 2003

Skills

• Sales Management
• Negotiation
• Project Management
• Quicken
• Microsoft Office
• Sales
• Management
• Team Building
• Training
• New Business Development
• Account Management
• Time Management
• Research
• Contract Negotiation
• Selling
• Crm
• Microsoft Word
• Microsoft Excel
• Process Improvement
• Lotus Notes
• Outlook
• Leadership
• Strategic Planning
• Marketing
• Sales Operations
• Spss
• Internet Resources
• Customer Service
• Marketing Strategy
• Analysis