Emily Richardson
Customer Success Manager | Educator
- Role
- Customer Success Manager at Imagine Learning
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Emily Richardson
Customer success manager and former educator driven by a strong desire to help others and build connections. I thrive on relationships - the core of all success. I believe that the intentional building of trust and rapport with any teacher, administrator, client, company, leader, etc. is the key first step in any field of business. Establishing myself as a source of consistent support and growth-oriented accountability is my number one professional priority. 7+ years of experience leading teams of adults through many levels of challenges and guiding them to make difficult decisions. I have also spent a great deal of time analyzing data, leading data analysis protocols with others, and making data-informed decisions that impact all stakeholders. My attention to detail and organization, forward-thinking approach to all tasks, and ability to delegate makes me a strong leader.
Experience
Customer Success Manager
Mar 2022 — Present
Education
Michigan State University
Bachelor of Arts - BA, Elementary Education and Teaching
2008 — 2013
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