Emily Caldwell
Senior Key Account Manager at RXO
- Role
- Senior Key Account Manager at RXO, Inc.
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Emily Caldwell
Senior Key Account Manager with a demonstrated history of working in the Supply Chain Industry. Skilled in Freight Brokerage, Sales, Logistics, Billing Solutions, Conflict Resolution, and Microsoft Office.
Experience
Senior Key Account Manager
Nov 2022 — Present
Serve as an advocate and liaison for RXO\'s top clients to ensure overall customer satisfactionExpand current customer accounts through ongoing relationship developmentWork creatively with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable salesEnsure the integrity of the shipment and the RXO brand by following standard processes and proceduresUpdate internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metricsMonitor and ensure accurate billing; strive to ensure mutually beneficial business operations
Education
Jonathan Alder High School
High School Diploma, Regular/General High School
2008 — 2011
Liberty University
Master's degree, Logistics, Materials, and Supply Chain Management
2022 — 2024
Columbus State Community College
Associate of Science (AS), Biology/Biological Sciences, General
2012 — 2014
Franklin University
Bachelor of Business Administration - BBA, Business Administration and Management, General
2017 — 2019
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