Emily Mesiano

About Emily Mesiano

Campaign and marketing operations manager with 9+ years of experience spanning email and SMS marketing, automation, and communications. I specialize in building scalable campaign systems, improving email deliverability, and driving measurable gains in retention, engagement, and funnel performance.At PDQ, I manage integrated campaign planning, process design, and email infrastructure to support both PLG and sales-assisted funnels. I turn campaign strategies into clear, executable plans that move quickly and deliver results.Previously at Trupanion, I helped boost year-over-year retention to 98.72% and reduced cancelation rates to an all-time low through targeted lifecycle initiatives. My background also includes nonprofit communications and policy-driven work, where I led national media and digital campaigns.I enjoy helping marketing teams work smarter, communicate better, and scale faster. I’ve worked across campaign execution, automation, testing, and analytics — bringing together data, automation tools, and cross-functional input to improve how campaigns are built and measured.

Experience

1. Campaign Operations Manager

   PDQ

   Apr 2025 — Present

   Partner cross-functionally with Demand Gen, Product Marketing, Customer Marketing, Content, Design, and RevOps to keep campaigns moving efficiently and aligned with business priorities- Lead campaign intake and planning, ensuring clear goals, timelines, and alignment across teams- Translate campaign concepts into structured briefs that support execution across PLG and sales-assisted funnels- Identify and eliminate operational bottlenecks; lead efforts to streamline, automate, and simplify campaign execution- Manage and improve email infrastructure, including domain health, deliverability, and sending practices- Oversee a Marketing Automation Specialist, supporting both day-to-day execution and long-term process improvements- Build and maintain internal playbooks, QA processes, and templates to drive consistency and scale.

Education

• University of North Florida

  Bachelor of Science - BS, Communication and Media Studies

  2013 — 2017

Skills

• Microsoft Office
• Public Relations
• Adobe Photoshop
• Indesign
• Microsoft Powerpoint
• Data Analysis
• Graphic Design
• Management
• Social Media Communications
• Photography
• Media Engagement
• Communication
• Time Management
• Strategic Planning
• Interpersonal Communication
• Group Work
• Public Speaking
• Leadership
• Social Media Marketing
• Microsoft Excel
• Artistic Abilities
• Liaison
• Creative Problem Solving
• News Writing
• Research
• Brand Management
• Community Engagement
• Community Service
• Microsoft Word
• Digital Marketing
• Customer Service
• Advertising
• Social Media
• Computer Literacy
• Event Planning
• Market Research
• Marketing
• Interpersonal Skills
• At Multitasking
• Strategic Public Relations Planning