Emily Manning
Customer Success Manager @Varsity Tutors, a Nerdy Company
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WORK HISTORY
Customer Success Manager @Varsity Tutors, a Nerdy Company
EDUCATION
Flagler College
Bachelor of Arts (BA), English
Florida State University
Master's degree, Social Work
ABOUT EMILY MANNING
As someone with a background in clinical social work and extensive experience in customer success, I’ve always been driven by a passion for helping others succeed, whether that\'s mental health providers, educators, or clients. My journey from education to clinical work to customer success has given me unique insights into both human behavior and how to deliver high-quality, scalable support in tech environments.I excel at building relationships, solving problems, and creating training and onboarding processes that empower providers to thrive. I’m proud of my ability to combine empathy with data-driven strategies to deliver results that directly impact business growth and client satisfaction. My MSW has given me the tools to truly understand people\'s needs, while my work in tech has shown me how to apply that understanding in fast-paced, results-oriented settings.I’m passionate about working with mission-driven organizations where I can leverage my skills to support both the people on the ground and the larger strategic vision. If you\'re looking for someone who can bring both a human touch and a growth mindset to your team, let\'s connect!Some things you won\'t find on my resume: I\'m the first woman in my family to graduate college and the first in my family to earn a graduate degree🫶 I was voted most lovable in high school I\'m a licensed foster parent9⃣ I\'m a type 9 on the enneagram, so I can easily see all perspectives before making challenging decisions
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