Emily A.

Operations Management Generalist, Supervisor @American Red Cross

New York, NY, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2017 — Present

Operations Management Generalist, Supervisor @American Red Cross

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US

Supervising and training volunteers to present to various community-based organizations, non-profits, schools and corporations the Emergency Preparedness Programs offered through the American Red Cross. Performs all responsibilities under emergency assignments and Disaster Relief Operations to help communities prepare for, respond to and recover from various emergencies. Handles multiple tasks simultaneously with the highest degree of accuracy and professionalism with ease and confidence. Serves in leadership roles on large scale operations regional, division and nationwide such as: Regional Disaster Preparedness Lead, Casework/Recovery Supervisor, Shelter Lead/Supervisor, Operations Manager/Job Director Home Fire Campaign, Shelter Lead/Supervisor, Feeding Supervisor, Pillowcase Project/Pedro Penguin Program Facilitator, Disaster Action Team Member, Hands-Only CPR Facilitator, Disaster Assessment Service Associate.

EDUCATION

2020 — 2021

NYC Office of Emergency Management Academy

Certification

2014

Harvard University

Graduate Program - Non-Profit Management Certificate

2016 — 2016

Volunteer Management Group

Certificate

2022 — 2022

UpSkill Academy

Certification

2022 — 2023

Liberty University

Masters

2012

State University of New York Empire State College

Graduate Program - Non-Profit/Public/Organizational Management

2010 — 2012

University of Phoenix

BS

ABOUT EMILY A.

As a former business owner, I have the ability to develop and maintain positive and strategic relationships with internal and external stakeholders. I can manage staff of all diverse backgrounds while maintaining high customer service standards. I also have a high level of ethical judgment for handling confidential information. Moreover, my marketing, advertising and persuasive skills allow me the ability to be an excellent collaborator that can align with the vision of any organization. I am open to learning new ideas as well as new strategies and welcome any and all feedback. Most of all, I am humble.

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Emily A. — Operations Management Generalist, Supervisor at American Red Cross in New York, NY, US | Unifers