Emily Karcher
Process Improvement Analyst
- Role
- Process Improvement Analyst Ii at Guardian Life
- Location
- Bethlehem, PA, US
- LinkedIn followers
- 500 followers
About Emily Karcher
Focused Account and Project Specialist adept at planning, directing, and maintaining…
Experience
Process Improvement Analyst Ii
Apr 2023 — Present
Analyzed underwriting activities to assist in the identification, recommendation, and implementation of improvement changes to drive consistency and efficiencies within underwriting processes and systems. Managed workflow models established standard operating procedures and developed monitoring mechanisms to evaluate compliance with the SOPS and track results. Support and collaborate with Underwriting Leaders through identifying and driving process and system improvements that align with individual department strategies. Led pivotal updates utilizing project methodology representing Underwriting on 2023 Renewal Process Walk completing improvements to the Renewal Underwriting process. Responsible for development of four in-depth Process Maps that visualize and clearly define the workflow of RFP, Intake, Rating, Underwriting, Sales and Onboarding. Assist on opportunities of improvements for the following teams: QA, Training, Underwriting, Rating, Process & Technology, Information Management, and Business Analysts.
Education
Moravian College
Bachelor of Arts - BA
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