Emily Escobosa

About Emily Escobosa

Organizational success starts with people. Recruiting, developing, and engaging talent is what fuels any mission-driven organization—and it’s what has enabled the growth and impact of Kappa Delta.As Director of Member Experience, I lead a dynamic department that brings together operations, training and development, alumnae engagement, volunteer management, and signature events to deliver a holistic member journey. My focus is on creating strategies, programs, and experiences that strengthen connection and confidence for members and volunteers nationwide.Whether I’m aligning training programs to strategic goals, guiding governance and board operations, or leading teams through large-scale events, I center my leadership on empowering people with the tools, resources, and vision they need to thrive.My career has spanned human resources, talent and volunteer management, event design, organizational development, and governance—giving me a well-rounded perspective on how to build high-performing teams and sustainable systems that deliver measurable impact.Outside of work, I enjoy spending time outdoors running, walking my two dogs, gardening, traveling, and cheering on my Oregon Ducks.

Experience

1. Director of Member Experience

   Kappa Delta Sorority

   Oct 2025 — Present · Memphis, TN, US

   I lead a newly expanded department that integrates operations, alumnae engagement, volunteer management, training and development, and signature events to deliver a holistic member journey. This role reflects Kappa Delta\'s focus on building a seamless confidence journey for collegiate and alumnae members.My responsibilities include- Training & Development Leadership - Oversee the Training & Development team, advancing strategy and innovation in volunteer and member programming, officer/advisor education, and skills-based learning- Member Experience Strategy - Shape and deliver programs that integrate our confidence platform and create modern, relevant, and engaging member experiences- Volunteer Lifecycle & Performance - Lead recruitment, onboarding, and performance management for volunteers nationwide with trackable KPIs and ongoing coaching- Governance & Board Support - Manage corporate governance operations including national board and committee administration (DEI, Nominating, Bylaws)- Events & Conferences - Direct event design and execution for National Convention attendees), EMPOWER Academies, and other high-impact gatherings, managing multi-million-dollar budgets- Operational Excellence - Continue to oversee headquarters operations, archives/museum, alumnae engagement programs, and strategic initiatives to strengthen member connection and volunteer capacity.

Education

• Northeastern University

  Master of Education (M.Ed.), Higher Education/Higher Education Administration

  2012 — 2014

• University of Oregon

  Bachelor of Arts, International Studies; International Business, East Asia, Chinese

  2006 — 2010

• East China Normal University

  Study Abroad, Chinese Business Practices, Chinese Language

  2008 — 2008